HELP & FAQ


  1. Are Joseph Antony fragrances specifically designed for use on fabric?

    • Yes, Joseph Antony specialises in bespoke apparel fragrances crafted to be worn on fabrics. These unique blends enhance the texture of your clothing with captivating scents.
  2. What is the process of ordering a custom blend fragrance?

    • Each custom blend is crafted upon order to ensure the utmost freshness and personalisation, tailored to your fabric and olfactory preferences.
  3. How long does it take to receive an order?

    • Since fragrances are not pre-blended, it typically takes three to five business days to curate and prepare your order before shipping.
  4. Can I find a fragrance for every type of fabric and occasion?

    • The collection offers a variety of essences perfect for different fabrics and occasions, allowing you to find your ideal scent.
  5. Is there a range of fragrances suitable for all genders?

    • The 'Pour Tous' collection features unisex fragrances, crafted to suit any fabric and wearer.
  6. What are the price ranges for these fabric fragrances?

    • The fragrances are priced to cater to diverse budgets, inviting everyone to experience luxury on their apparel.
  7. What is the return and refund policy for these fabric fragrances?

    • Customers are encouraged to review the return and refund policy on the website to understand the terms for these specific products.
  8. How can I track my order?

    • Upon purchase, customers will receive order details and tracking options to follow their shipment.
  9. Are there any limited edition fabric fragrances?

    • Limited edition scents are released to reflect seasonal themes and special occasions, adding exclusivity to your fabric fragrance collection.
  10. What are the shipping details for fabric fragrances?

    • Shipping details, including delivery times and costs, are provided with each order and can be reviewed during the purchase process.
  11. Can I request samples of fabric fragrances before committing to a full bottle?

    • For sample inquiries, customers are advised to navigate the website or reach out through the provided customer service channels.
  12. What are the bestselling fabric fragrances currently?

    • The website may feature a section for bestsellers, showcasing the most popular scents for fabrics.
  13. How do I choose the right fragrance for my fabric?

    • Fragrances are described in detail on the website, allowing you to select a scent that resonates with your fabric choice and personal style.
  14. Are there any special offers or discounts on fabric fragrances?

    • Any available offers or discounts will be prominently displayed on the website or through promotional channels.
  15. How can I stay informed about new fabric fragrance releases?

    • Stay updated with the latest fabric fragrance releases by following the brand's updates online.
  16. What is the privacy policy regarding my personal information when ordering?

    • The privacy policy regarding the use and protection of personal information is outlined on the website.
  17. How are the fabric fragrances packaged for delivery?

    • The packaging details are designed to ensure the safe transit and delivery of your fabric fragrances.
  18. Can I customize the scent strength for my fabric fragrance?

    • Customization options, including scent strength, may be available and can be discussed during the ordering process.
  19. Can I use these fabric fragrances on my skin?

    • Joseph Antony's fragrances are exclusively designed for use on fabrics and are not meant to be applied to the skin. They are not cosmetic products and should be used to enhance apparel only.
  20. How should I apply the fragrance to my fabric for the best results?

    • Instructions for application are provided with each fragrance to ensure optimal scent longevity and fabric safety.
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